As the old saying goes, if you cannot say something nice, don’t say anything at all.
In this blog post entry I will just be showing you what I ate with no comments.
I can’t imagine how difficult this pandemic must have been for the restaurant industry, even worse, the people that work there. If the owners don’t have an income, I don’t think it’s any harder on them than the loss of their trusted staff of dozens. Of course the economic impact is there, but if you have a trusted team. Best to train them right.
We on the consumer end have been hit hard too. Now more than ever, it is a luxury to eat out. Most of us have been economically impacted too. If we do go out to eat, please train your bus people to ask before the swipe food off the table to take it to the trash. They must ask first if you are finished. Smiling and pointing to what looks like a nearly empty plate to clear it off the table does not take language skills if you do not speak the same language. And, if you need to, it never hurts to learn to ask “finished?” with a smile in another language. I think the “finished” sounds nearly the same in English, French, Spanish, Portuguese, etc. Coincidently, the wait staff knows “no” is the same in nearly every language.
What is worse, is a guest having to flag down the person to ask them to return the plate they were not finished with, just eating slowly and enjoying. It’s awkward for your guest, the guests around them when they take notice, and probably even the person who is an immigrant. It is just a matter of proper training, and the common courtesy to remove something someone is paying for and have not had the time to enjoy and/or finish.
Another important note is websites. We can all assume website prices are probably not completely accurate with the current prices in the restaurant. No one is going to complain if the bill is off by a couple of dollars. However, if you have a website, don’t blame it on the website administrator. Again, it takes no time and little skill to change a glass of wine from $8 to $10. If you can remember your own password and check your own email. You most likely can adjust a price on your website before your menu. Remember, guests look at your website first. They don’t come in, look at the menu then come back a day later. They browse by variety of food, pricing, affordability, etc. If they have a hard time “getting my web guy to update the site”, fire them and call me. Not only will I do it within a few hours, I will show you how to do it free.
Shrimp Santorini – Shrimp, fresh tomato, marinara, feta cheese.
Buffalo Chicken Avocado Rolls served with blue cheese dressing.
Shroom Burger – Sauteed mushrooms, swiss, A1 sauce, lettuce, tomato, french fries.
Cajun Mahi Mahi with creamy vodka sauce, mashed potatoes, macaroni and cheese.